Pecorma Refund Policy

At Pecorma, we are currently offering an exclusive 50% discount on selected items. Due to the exceptional nature of this promotion, all sales are final.

• No refunds or exchanges will be accepted on any items purchased during this promotional period.
• Please ensure you review your order carefully before completing your purchase.
• This policy does not affect your statutory rights.

If you have any questions or concerns, feel free to contact our customer support team enquiries@pecorama.co.uk

Trains will run from 10.30 until 3.30 pm during busy periods but these may be reduced in quieter times. Please check with the team on arrival for the day's frequency and times. 

Please note: We find that trains are quieter in the afternoon so you may wish to enjoy the gardens, play areas and exhibition first, and save your train ride for your exciting finale! 

Yes we have two areas with baby changing facilities.

We have toilets in the Garden area, near the outside play and also at the bottom of the hill behind the Orion Pullman Carriage. 

You may stay on site as long as you wish until closing.

Your ticket will show as having been used, but you will be able to re-enter the site and purchase extra train rides if you wish to.

If you lose your season pass you can get a replacement. We charge an admin fee for this of £5. Please contact us via email at info@pecorama.co.uk with your name and address.